Shipping Policy – Telli Fashion
Effective Date: May 01, 2025
Thank you for visiting and shopping at Telli Fashion, a brand operated by ELVES INTERNATIONAL INC. The following are the terms and conditions that constitute our Shipping Policy.
1. Shipment Processing Time
All orders are processed within 1 to 3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery time by region:
- USA: 3–7 business days
- Europe: 7–14 business days
- Other International Destinations: 10–20 business days
Delivery delays can occasionally occur due to customs, logistics, or carrier issues.
3. Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
4. Customs, Duties and Taxes
Telli Fashion is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
5. Damages During Shipping
Telli Fashion is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
6. Incorrect Shipping Information
Please ensure that all shipping details are correct before finalizing your order. We are not responsible for orders lost due to incorrect or incomplete shipping addresses provided by the customer.
7. Contact Us
If you have any questions regarding our shipping policy, feel free to contact us:
📧 Email: info@tellifashion.com
📞 Phone: +1 773 732 0836
🌍 Website: https://tellifashion.com
🏢 Address: 6600 South Braniard Ave. N:204, Countryside, Illinois, USA – ZIP: 60525